We are looking for a part-time bartender to join our team! You must be available to work Friday nights and Saturdays. You also need to be available to work throughout all of December and new years.
Objectives/Purpose of Role
Deliver a positive guest experience by creating a warm, inviting, and friendly environment that exceeds guest
expectations, leaving a lasting impression that motivates guests to return with friends and family.
Responsibilities & Duties
- Offer a warm welcome and farewell to guests, while effectively communicating the service cycle, our
products and any special offers or events.
- Provide personalised recommendations that cater to the specific needs and preference of each
guest.
- Value regular guests by remembering their preferences and engaging in meaningful conversations.
- Check all guests are enjoying their meal and discuss the guest experience survey.
- Provide a fast and efficient service and ensure any guest queries and complaints are handled
promptly and professionally.
- Have open communication with the entire team to ensure the delivery of outstanding service,
promoting a supportive atmosphere where you assist other team members whenever possible.
- Participate and contribute to team meetings, offering your valuable insights.
- Maintain cleanliness and tidiness of the front of house, outdoor and toilet areas.
- Participate in all in-house training, e-learning and the completion of assigned learning modules.
- Always adhere to brand standards, licencing laws and all company policies and procedures.
Key Skills & Behaviours
Do what I say I will
- Show accountability by taking ownership of tasks and delivering results proactively.
Think on my feet under pressure to keep things running smoothly
- Communicate effectively with both team members and guests, be open to feedback and collaborate
to find practical solutions to any issues that arise.
Recognise people are different and adapt to suit their needs
- Promote a positive and inclusive work environment that values teamwork, open communication and
diverse opinions, ensuring everyone’s voice is heard and valued.
Step into change with curiosity and an open mind
- Embrace change with an open mind, demonstrating a genuine interest in learning new approaches,
processes, and ideas by actively seeking information and asking questions.
Pull together when the going gets tough
- Display a collaborative and supportive approach during challenging times.
Job Type: Part-time
Salary: £9.00-£11.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Night shift
- Weekend availability
- Weekends only
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Portsmouth: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
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