Support Typist

 To work as part of a clerical team to support a defined team of Clinicians & Secretaries

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• Provide a comprehensive, confidential typing and administration support service to the Consultants, medical staff, clinical teams and department on a day to day basis. This should normally be provided during the core hours 08.00and 17.00.
• However, to ensure alignment with the Direct Clinical Care time of the Clinical Teams for whom they support flexibility from the core hours may be required and will be determined locally depending on the needs of the service.
• Assist the secretarial team as & when required and directed by the Administration manager.. It is expected that cross-cover is provided within the administrative teams and within the Directorate as and when required

Provide effective input into the work of the Trust, to support the achievement of our vision and values

. Responsible for prioritising own workload and working independently within service needs.
1. Receive and take relevant action on telephone calls and other enquiries from key contacts, dealing with internal and external sources to resolve any problems.
2. Deal with the secretarial teams and other professionals that contact/attend the office to resolve any problems or issues.
3. Maintain confidentiality at all times.
4. communicate with other relevant parties concerning the planning and re-scheduling of work as necessary.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
1. Accurate typing of audio-based dictation as required, e.g. clinical letters, discharge summaries and reports, ward rounds, operation notes, theatre lists and general correspondence ensuring these are typed promptly and information disseminated within the appropriate time frame and in line with required standards.
2. Open post and prioritise for Consultant, dealing with matters not requiring the Consultants attention.
3. Ensure that a general administrative service is provided including photocopying, filing, faxing and other office routines if required
4. Compile and review office protocols, modifying working practices where necessary, ensuring that protocols are up to date and contain all the relevant procedures to support any relief medical secretaries, clerical staff and new staff that may be required to support the office.
5. All patients’ notes to be correctly completed with the patient details and accurate copies of investigative reports and correspondence are filed in medical records case notes, following laid down guidelines.
6. To use the computerised patient management system (Camiss) regarding identification of out-patient, in-patient and waiting list data. Responsible for adding patients to waiting list in line with Trust Waiting List Policy and Procedures. Ensure all clinical coding is accurately completed.
7. To use the computerised patient management System (Camiss) to accurately record personal confidential data from patients or their representatives.
8. To assist in the compilation of any admission lists, liaising with waiting list/appointment staff where necessary.Communicate with other departments concerning case notes for appointments and admissions, ensuring timely availability of patient x-rays, the results of tests and investigations.
1. Collect and present data for analyses as required.
2. To provide cover for team members during sickness absence and annual leave.
3. Participate in audits as required.
4. Maintain up to date personal awareness and knowledge of Trust wide issues and directives, applying knowledge in the workplace, including attending appropriate directorate briefings and meetings
5. Any other duties commensurate with the grade and in line with the requirement of the post.

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