Healthcare Assistant

 You will be expected to provide high quality clinical care under direction, supporting the Clinicians and nursing Teams with the day to day running of the departments. You will ensure a high standard of care and patient experience are maintained in line with the Frimley Health Strategy, Vision and Values.

• To work as a member of the nursing team, under the direction of the RN’s and NiC of the department, supporting the Senior team, to provide the highest quality of integrated nursing care and patient pathways within the department, supported by FH strategy, Values, policies and procedures.

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• Ensure all patients receive safe, appropriate, competent treatment and care in accordance with local and national protocols and standards.
• To ensure effective, professional communication with colleagues, the MDT and the senior team at all times.
• To behave professionally demonstrating excellent customer service and FH Values at all times.
• To be a visible, professional and clinical role model for others

There’s never been a more exciting time to build your career at Frimley Health, one of the country’s largest and most respected trusts

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other.

If you have a passion for clinical excellence, patient care and your own career development, you’ll feel at home at Frimley Health.

• To display a visible clinical presence, supporting the OPD team to achieve a high standard of evidence based care, procedures and treatment specific to the clinical need, working within the FH competency framework appropriate to role and scope of practice, including the use of medical devices.
• To demonstrate a sound knowledge of the principles of infection control, including monthly hand hygiene audits adhering to the highest standards when performing aseptic technique and complying with FH Infection Control Policies at all times.

To ensure compliance with all FH and OPD policies and guidelines, e.g. (but not limited to) consent, chaperoning, WHO checklist, COSHH, Information Governance.

To work with the RN and NiC to ensure patients safe, appropriate and timely discharge from the department following interventional procedures.

To work closely with the senior and multi-disciplinary team ensuring excellent and effective communication is maintained.

To participate in the provision of information and Public Health advice to patients and their carers regarding disease, treatments and services appropriate to their needs.

To ensure patient records are maintained accurately in line with local and national standards, digital strategy, Information Governance and General Data Protection Regulations.

To respond effectively to patient and service requirements,escalating any issues to the Nurse-in-Charge in a timely and appropriate manner, reporting these through the RL system.

Carry out all administrative and other duties that are required, working effectively to provide safe, evidence-based and cost-effective care.

To be aware of FH complaint and incidents procedure, ensuring incidents are reported and escalated in a timely manner utilising the RL system appropriately and working with the senior team to ensure learning occurs.

• To attend Outpatient departmental meetings and contribute to educational half-days, keeping up to date with the wider nursing agenda and initiatives.

To engage and assist with implementation of new initiatives and models of working, using reflection and clinical supervision as part of your professional development.

Contribute to achieving individual, team, department and organisational objectives and quality targets, to maintain an excellent patient experience and service delivery.

• To undertake learning to ensure you are up to date with mandatory training and appraisals.

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